Claim Statistics

*As of January 31, 2024
Total No. of Claims Validations  15,723
 Ave. No. of Claims Per Month  1,310
Ave. No. of Claims Per Day 44
Ave. No. of Claims Per PO 177
Ave. No. of Claims Per PO Staff (per Month) 3
Ave. No. of Claims Per Claims Processor (per Month) 11
8-24 Hour Strategy Target on Claims Settlement (Member) 97.18%
8-24 Hour Strategy Target on Claims Settlement (Dependents) 97.42%


Top 10 Causes of Death

1 Heart-Related 34.86%
2 Cancer 8.90%
3 Pneumonia/ Suspected COVID 6.67%
4 Diabetes 6.56%
5 Renal Failure/ Disease 5.78%
6 Accident 3.90%
7 Pulmonary Disease 2.68%
8 Respiratory Failure 2.28%
9 Tuberculosis 2.00%
10 Fetal Death 1.23%

*Initial figures